Privacy Policy

Last updated: February 16, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use Replyd.

1. Information We Collect

We may collect:

• Account information (e.g., name, email, payment details).
• Business information (e.g., business name, location, industry).
• Review data fetched from Google and other platforms on your behalf.
• Technical information (e.g., browser type, device type, and usage logs for security and analytics).

2. How We Use Information

We use the information we collect to:

• Provide and maintain the Replyd platform.
• Monitor reviews and generate AI-powered responses.
• Process payments and subscriptions.
• Improve our Service and user experience.
• Communicate with you about updates, support, and promotions (you may opt out anytime).

3. Data Sharing

• We do not sell, rent, or share your data with third parties.
• We use third-party services (Google Places API, OpenAI) to provide our core functionality. Data shared with these services is subject to their respective privacy policies.
• Data may only be disclosed if required by law or to protect the safety and integrity of our platform.

4. Data Security

We take reasonable measures to protect your information against unauthorized access, disclosure, or loss. However, no online service can guarantee complete security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account data at any time.

6. Review Data

All review data fetched and stored by Replyd is owned by the business account holder. Replyd only stores this data for the account holder's use and does not share it with anyone else.

7. Cookies and Tracking

We may use cookies or similar technologies to improve website functionality and measure usage. You may disable cookies in your browser settings, but some features may not work properly.

8. Your Rights

Depending on your location, you may have rights to access, update, or delete your data. Please contact us at privacy@replyd.app to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.